A.R. Acosta Ltd. (ARA) operates its project management business with extremely high standards applied to technical expertise, cost and schedule controls as well as administrative functions. This stems from our commitment to excellence and is aligned with the Small Business Administration’s 8 (a) certification program’s guidelines. We require partners, suppliers, and subcontractors to employ identical standards within their operations. This ensures a consistency of operations and execution in support of the entirety of the work effort and prime contractor accountability for clientele that can be relied upon.
Safety & Health
Security of Facilities
ARA mandates employee compliance with all security measures at any given time and on every project. ARA will provide specific training per facility to inform and make staff aware of the actions that would need to take place in an event of a breach of security. There are certain requirements such as the use of card keys and badges as well as other imperative security measures that will be enforced at all times.
Confidential Information
A.R. Acosta Ltd.’s extensive experience working within the Federal Government includes a commitment for protecting confidential information throughout contract execution. Employees are trained to prevent unauthorized releases of information in accordance with the regulatory and statutory requirements such as the Privacy Act and the Procurement Integrity Act. Non-Disclosure Agreements are standard, as are background checks including reference and credit checks. A.R. Acosta Ltd. recognizes the critical nature of this responsibility for our clientele and the personnel that serve them in our contractual roles.
Quality Improvement and Customer Service
ARA focuses on assembling a team of experts to deliver the best product and service to our clients. We strive to create a cohesive communicative work environment enabling us to deliver excellent service to our client and to provide outstanding customer service. Customer service is our backbone and we take all measures to ensure that our employees are giving the best value to our customers. We address all potential concerns that may create a conflict of interest affecting customer service; this ensures a consistency of operations and execution in support of the entirety of the work effort and accountability for clientele that can be relied upon.
Best Management Practices
Project Management Doctrine
ARA is a firm specializing in applying project management doctrine to a wide variety of industries and diverse array of business processes. As such, we intend to integrate best management practices throughout all business processes we are responsible for under the contract. Based on our experience in reengineering business processes, we intend to evaluate and submit added value proposals for increasing the efficiency and effectiveness of current operations, without deterring from meeting mission requirements.
Requirements Management and Configuration Management
ARA has implemented Microsoft's Cloud Computing suite of software services, which include SharePoint, a robust document management portal. SharePoint has numerous document control features, which include security groups, document versioning capabilities, access controls, tracking of meeting notes, issues, risks and action items to support the success of a project. Where appropriate, ARA will manage all project documentation via SharePoint in response to our commitment to configuration management.
Project Control
The ARA team contains experts in project and program control of large projects. This includes not only integrated cost and schedule networking, total system life cycle cost estimating, earned value management (EVMS), performance management (including the implementation of performance dashboard reporting concurrently with the integration of formal C/SCSC EVMS data with data mining), but the integration of budget and finance controls with contract management. This expertise forms the basis for ARA’s contract management and provides the reporting controls for clients to rely upon by audit agency required oversight. Where appropriate, ARA will utilize Microsoft’s Enterprise Project Management (EPM) Solution (MS Project Server, SharePoint, MS Project) for overall project control applications involving multiple projects.
Engineering Regimen
ARA expertise spans the life cycle of project management from conceptual planning to operations and maintenance of the completed facilities. As such, we are invested in providing engineering regimen via state-of-the-art technology to enable economies of scale and scope for all segments of the project management life cycle. This includes LEED certified designs and renovations as well as the use of Building Information Modeling (BIM). These choices enable accurate and efficient integration of designs, minimize construction anomalies and provide for client efficiencies in operations long after the job is completed.
Quality Assurance/Quality Control
Based on the strictest nuclear NQA-1 standards, ARA’s QA/QC management plan will be ISO 9000 compliant in the near future. ARA is committed to executing all initiatives in accordance with traceable, duplicatable quality management standards.